Refund Policy
We really hope you and your pets love our products as much as we do, but if you're not 100% satisfied then we will be more than happy to offer a refund. To be eligible for a return, your item must be in the same condition that you received it. You will have 7 days from the time you receive your goods to contact us about a return.
To start a return, please send us email. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
To start a return, please send us email. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.