Description
FAQ
Review
FAQs
Questions | Answers |
Q: WHAT KIND OF CAT LITTER DOES THE SELLER RECOMMEND?
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A: We suggest using a mixed cat litter, such as plant-based or bentonite cat litter boxes, and ensure that the cat litter is shorter than 5 mm for optimal performance.
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Q:WHY CAN'T I CONNECCT THE LITTER BOX TO MY SMARTPHONE, HOW TO SWITCH TO 2.4G?
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Our litter box only supports 2.4Ghz network connections, please ensure to adjust your router to a 2.4Ghz signal. Connect to WiFi without the 5G suffix, turn on Bluetooth, and press and hold the first and second buttons on the machine until you hear a sound. After releasing, observe the speed of the signal light flashing. Begin pairing when it flashes quickly.
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Q: WHAT ARE THE DIMENSIONS OF THE LITTER BOX? IS IT BIG ENOUGH?
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A: The dimensions of the litter box are 23.6x27.5x19.7 inches, suitable for cats weighing 3.3 to 28 pounds. It also suitable for use by multiple cats
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Q: ARE THESE AUTOMATIC LITTER BOXES SAFE?
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A: Yes, Our self-cleaning litter box is equipped with a safety sensor that will automatically stop working if your cat is inside the box. In addition, as soon as the cat pushes the door, the litter box will automatically stop.
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Q: HOW DO I PLACE AN ORDER?
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A: If an item is out of stock, we will notify you with an approximate shipping date. In almost all cases even if an item is out of stock we can ship within 10 business days.
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Q: DO YOU OFFER FREE SHIPPING ?
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A: Yes, we offer free ground shipping on all orders $49.99 or over.
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WHEN WILL MY ORDER BE SHIPPED?
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A: Online orders are processed Monday through Friday 9am to 5pm. Most orders are shipped within 48 hours of being placed, however orders placed Friday after 1pm PST/PDT will ship the following Monday as our shipping department is closed Saturday and Sunday. Items with longer processing and shipping times are marked at the top of the item page
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Q: WHAT SHOULD I DO IF RECEIVE A DAMAGED ITEM?
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A: If your order arrives damaged, please contact our customer support team within 7 days of receiving it. You can reach us at support123@amicurapet.com. Make sure to include your order number, a brief description of the damage, and clear photos of both the damaged product and its packaging. This helps us assess the situation and speed up the process. Our team will let you know the next steps and assist you with a return or replacement if needed.
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Q: HOW LONG DO I HAVE TO RETURN A PRODUCT?
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A: You have 30 days from the date your order is delivered to return an item.
Just make sure the product is unused, unwashed, and still in its original packaging with all tags intact. Please note that discounted items, used products, and items without tags are not eligible for returns.
Once we receive your return, we’ll process your refund within 5-7 business days.
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아미쿠라 화장실 전용 설계
이 화장실 봉투는 아미쿠라 자동 고양이 화장실을 위해 특별히 설계되어 완벽하게 맞습니다. 3롤, 총 45개의 봉투가 포함되어 있으며, 각 봉투는 70 x 32cm 규격으로 일상 사용에 이상적인 크기입니다.
강력하고 내구성 있는 소재
저희 생분해성 화장실 봉투는 특히 구멍과 찢어짐에 강한 두꺼운 소재로 만들어졌습니다. 사용 중 봉투가 온전히 유지되어 고양이 모래가 새는 것을 방지하므로 청소 과정이 훨씬 수월해집니다.
빠르고 간편한 사용법
이중 끈 디자인 덕분에 이 화장실 봉투는 특히 다루기 쉽고 교체가 빠릅니다. 끈을 당겨 봉투를 안전하게 닫기만 하면 됩니다. 이 기능은 정리 시간을 절약하여 바쁜 고양이 집사 가정에 완벽합니다.
냄새 차단 기능
저희 화장실 봉투는 고양이 모래가 새는 것을 방지할 뿐만 아니라 불쾌한 냄새가 퍼지는 것도 막아줍니다. 고품질 통기성 소재로 만들어져 무취하며 냄새 제거에 효과적으로 도움을 주어 집안을 쾌적하게 유지합니다.
장기간 사용 가능
오래 지속되는 저희 화장실 봉투로 일주일에 한 번만 화장실 봉투를 교체하면 됩니다. 각 롤에는 15개의 봉투가 포함되어 있어 장기간 사용하기에 충분하며, 고양이 화장실 청소를 훨씬 쉽게 만들어 줍니다.