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Answers |
Q: How reliable is the camera quality, especially at night? Can I really see my pet clearly?
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A: Yes! The F1 Pro features a 2K HD camera with 160° wide-angle lens and night vision capabilities. You'll get crystal-clear views of your pet day and night, including detailed visibility of the food tray. The ultra-wide angle ensures you never miss a moment of your pet's feeding time!
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Q: I'm concerned about privacy with the camera. Can it be turned off?
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A: Absolutely! We take privacy seriously. The F1 Pro has a one-click camera switch that lets you instantly disable the camera whenever you want. You can still use all the feeding functions while the camera is off, giving you complete control over your privacy.
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Q: How much food can it hold, and how long will that last?
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A: The F1 Pro has a generous 4.5L capacity (approximately 2.2kg of dry food) and a wide 24cm food tray. For most cats, this means you can fill it once and it'll last about a month! The extra-wide food tray ensures comfortable eating for your pet.
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Q: How does it prevent food from getting stale or damp?
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A: The F1 Pro has a triple-seal freshness system: an airtight vacuum-sealed lid, a built-in replaceable desiccant chamber for moisture control, and a self-sealing outlet. The UV-protected container also prevents heat damage, ensuring your pet's food stays fresh longer.
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Q: What happens if there's a power outage or internet failure?
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A: No worries! The F1 Pro has dual power backup systems. It can run on 3 D-size alkaline batteries for up to 180 days, and all feeding schedules are stored locally. Even without internet, it will continue dispensing food according to your set schedule. In battery mode, it automatically disables WiFi and camera to extend battery life.
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Q: My cat is pretty clever and often tries to get extra food. Is this feeder secure?
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A: Yes, it's tamper-proof! The F1 Pro features a secure locking system that even the cleverest cats can't outsmart. Plus, the dispensing system is precisely controlled with ±2g accuracy (tested over 10,000 times), ensuring your pet gets exactly the portion you set.
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Q: Is it easy to clean? My current feeder is a hassle to maintain.
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A: Super easy! The F1 Pro features a tool-free design - no screws to deal with! The food container and bowl are completely detachable, and you can simply lift them out for cleaning. The 304 stainless steel bowl is antibacterial and helps prevent chin acne in cats.
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Q: Can my whole family monitor our pet's feeding?
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A: Yes! The F1 Pro supports up to 20 users for video sharing. Everyone can watch live streams, receive feeding notifications, and interact with your pet through the app. It's a great way to keep the whole family connected with your pet's daily routine!
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Q: Does it have problems with food getting stuck or jammed?
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A: No! We've developed sophisticated anti-jam technology including a FlexBlade design with arc-shaped silicone blades, smart jam prevention with auto-reverse technology, and infrared sensors for real-time monitoring. The 120° expanded chamber and 45° optimized slope ensure smooth food delivery for kibble sizes from 2-15mm. |
Q: How stable is the WiFi connection? My current pet camera keeps disconnecting.
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A: The F1 Pro supports both 2.4GHz and 5GHz WiFi bands and automatically switches to the best signal based on your environment. Plus, even if the WiFi connection drops, the feeder continues working as scheduled since all feeding plans are stored locally. It's designed for reliable operation under all conditions!
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